Insurance & Payment
- Your insurance policy defines your coverage. Please verify benefits for office visits, labs, x-rays, or ultrasounds directly with your insurance provider before scheduling an appointment.
- You are responsible for any unpaid claims.
- Bring your insurance card and a photo ID to each visit.
- Copayments and deductibles are required at the time of service.
Appointment Scheduling & Cancellations
- To schedule an appointment, call 281-303-5678.
- Cancellations must be made at least 24 hours in advance to avoid a $50 fee.
Lab Results
- Lab results may take up to 14 business days.
- An office visit is required to discuss any abnormal results.
- For lab billing inquiries, contact the lab or your insurance provider directly.
Prescriptions & Refills
- For refills, contact your pharmacy first. If necessary, the pharmacy can forward the prescription to us. Allow 48–72 hours for processing.
- Follow-up visits are required every three months for prescription refills.
- Controlled medications require a monthly office visit.
Referrals
- Schedule an office visit to request a referral. Allow 7–10 business days for approval.
- Only one referral per specialty will be provided.
After-Hours Care
- For emergencies, call 911 or visit the nearest urgent care for non-life-threatening issues.
- For urgent concerns that can wait, leave a detailed voicemail.
Forms & Medical Records
- A fee starting at $25 applies to forms and medical record requests.
We are a fee-for-service clinic. Nonpayment of claims may result in denial of services. Your cooperation is absolutely needed to receive the quality care.
